betjili Terms and Conditions

1.1 Scope of Agreement

These terms and conditions ("Terms") form a legal agreement governing the use of the betjili platform and all services under it. These Terms apply between the organisation operating the service on behalf of betjili ("Authority") and the registered member ("Member").

By accessing the platform, creating an account, or using any service, the Member is considered to have unconditionally accepted all provisions of these Terms. If you disagree with any provision, please refrain from using the platform.

1.2 Age Requirement

All betjili services are available only to persons aged 21 or above. At the time of registration, the Member declares that they are not under 21 years of age. If any inconsistency is found during age verification, the account will be suspended immediately and the associated balance will be subject to review.

1.3 Applicable Territory

betjili services are available to users located in Bangladesh. Using the platform from areas where online betting or casino activities are prohibited under local law is entirely at the Member's own risk.

2.1 Single Account Policy

Each individual may operate only one account on betjili. Creating more than one account under the same person's name, on the same device, or from the same IP address is prohibited. If this rule is violated, all associated accounts will be cancelled and any amounts earned from bonuses will be forfeited.

2.2 Accuracy of Information

All information provided at registration — full name, date of birth, mobile number, and mobile banking details — must be accurate and kept up to date. Providing false information will cause account verification to fail and withdrawals will not be processed.

2.3 Identity Verification (KYC)

betjili may request a copy of a national ID card, passport, or other government-issued identification document when required. Submitting those documents for verification is mandatory. Withdrawal requests may be delayed until the KYC process is complete.

3.1 Login Security

It is the Member's responsibility to keep their account username and password fully confidential. Sharing login credentials with any third party is strictly prohibited. betjili will not be held responsible for any unauthorised access. If you notice any suspicious activity, notify the support team immediately.

3.2 Account Balance

The amount held in the account is displayed in Bangladeshi Taka (৳). This balance remains stored in the betjili system until a successful withdrawal is made. The balance is not a bank deposit and is not insured.

3.3 Inactive Accounts

An account with no transactions or logins for 12 months or more will be considered inactive. Unused bonuses on an inactive account may expire. Contact live chat support to reactivate your account.

4.1 Deposit Rules

The minimum deposit amount on betjili is ৳100. Deposits can be made using four mobile banking methods: bKash, Nagad, Rocket, and Upay. You must use your own registered mobile banking account when depositing — deposits from another person's account are not accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals can also be made via bKash, Nagad, Rocket, and Upay. Once a request is successfully processed, funds are generally sent within 5 to 30 minutes. Withdrawals may be delayed if KYC verification has not been completed.

4.3 Transaction Conditions

• Make sure the mobile number and amount are correct when making a transaction — funds sent with incorrect details may not be recoverable.
• A withdrawal request may be temporarily held if any active bonus wagering requirement has not been met.
• The Authority reserves the right to review any transaction under anti-money laundering regulations.
• A new withdrawal request cannot be made while a previous request is still being processed.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 will add ৳1,200 in bonus, bringing the total balance to ৳2,200. The wagering requirement for this bonus is 25 times the bonus amount — meaning ৳30,000 in bets must be completed in the example above.

5.2 General Bonus Terms

• Bonuses cannot be withdrawn directly — amounts earned from a bonus only become withdrawable once the wagering requirement is met.
• A new bonus cannot be claimed while another bonus is active.
• Bonuses may only be used on games and sections available on betjili.
• If the specified time limit for a bonus promotion has passed, the bonus will be considered void.
• The detailed terms of a specific bonus promotion are listed on the promotions page — where applicable, those terms apply alongside the conditions in this section.

5.3 Abuse Prevention

Abuse of the bonus system — such as bonus arbitrage, fake registrations, or any other method of exploiting the system — is strictly prohibited. If such activity is detected, the bonus may be forfeited and the account may be closed.

6.1 Betting and Slots

betjili offers various categories including sports betting, slot games, live casino, fishing games, and crash games. Each category and game may have its own rules, which can be found on the relevant game or category page. A confirmed bet generally cannot be cancelled.

6.2 Technical Issues

If the internet connection is lost or a device issue occurs during a game, bets will be automatically saved in the system. The result shown in the betjili system is considered final. If a game is left incomplete due to a technical issue, the related bet may be considered void.

6.3 Betting Limits

Minimum and maximum bet limits apply to various games and categories. These limits can be seen on the game page or at the time of placing a bet. The Authority reserves the right to change any bet limit at any time without providing a reason.

7.1 General Prohibitions

The following activities are strictly prohibited on the betjili platform:

• Creating or operating an account using another person's identity.
• Using automated bots or software to operate games or place bets.
• Attempting to gain unfair profit by exploiting game vulnerabilities or technical errors.
• Conducting fraudulent activities against other members.
• Money laundering or introducing illegal funds onto the platform.
• Attempting to defraud the system through coordinated betting (collusion).

7.2 Consequences

If any of the above activities are found, betjili may immediately close the account, forfeit the balance and bonuses, and notify law enforcement authorities if necessary.

8.1 Protection of Personal Data

betjili is committed to protecting members' personal data. The platform uses SSL encryption technology to secure transactions and personal information. Full details of how data is collected, stored, and used can be found in the Privacy Policy.

8.2 Sharing Data with Third Parties

The Authority may share information with relevant regulatory bodies when required by law or for anti-money laundering purposes. Minimum necessary data may be shared with partner technology companies for the purpose of providing the service.

9.1 Informed Participation

betjili believes that recreational gaming should be enjoyed with awareness. If a member feels their gaming habits are getting out of control, they are advised to read the Responsible Gaming guidelines and seek support.

9.2 Self-Control Tools

betjili helps members set their own gaming limits. Deposit limits, bet limits, or self-exclusion can be requested via live chat.

9.3 Minors and Vulnerable Individuals

Under no circumstances may anyone under the age of 21 be allowed to use the platform. If a computer or device is shared in a family environment, it is the member's responsibility to keep their login credentials private.

10.1 Right to Make Changes

betjili reserves the right to modify, add to, or remove any part of these Terms at any time. For significant changes, members will be notified as early as reasonably possible — either through a notice published on the platform or via their registered contact method.

10.2 Effect of Continued Use

If a member continues to use the platform after the Terms have been changed, they are considered to have accepted the new Terms. If you do not agree to the new Terms, you will have the option to close your account and withdraw your balance.

10.3 Version History

The date of each update will be noted at the top of this page. Contact live chat to find out about previous versions.

11.1 Closure at Member's Request

Any member may request to close their account at any time. This request can be made via live chat. Before the account is closed, any bonus-free balance remaining must be withdrawn.

11.2 Closure by the Authority

betjili may suspend or permanently close any account without prior notice in cases of Terms violations, fraud, suspected money laundering, or any other serious reason. In such cases, the Authority reserves the right to hold the balance until its investigation is complete.

11.3 Appeals Process

If you wish to dispute an account closure decision, a formal appeal can be submitted by email. betjili will review the appeal and respond within a reasonable time.

12.1 Support Channels

The betjili customer service team provides support in Bengali and English via live chat seven days a week, 24 hours a day. You can also contact us by email.

12.2 Filing a Complaint

To file a formal complaint about any matter, provide the details via live chat or write to us by email. Each complaint is recorded with a reference number and we aim to resolve it as quickly as possible.

12.3 Additional Resources

Answers to common questions about the Terms are available in the FAQ section. Visit the About Us page for general information about betjili.